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Jezkiik is a platform for runners and coaches: training plans, a training log and progress. Below are answers to common questions. If yours isn't here, write to hello@jezkiik.run.

Questions about personal data, access to it and account deletion go to the same address; the procedure is described in the Privacy Policy.

Strava

How do I connect Strava?

In your profile tap the orange “Connect with Strava” button and grant access — past activities are matched to planned workouts automatically.

A Strava activity didn't attach to a workout — why?

If there was no planned workout on that date, the activity goes into your activity log as a separate entry — it isn't lost, it just isn't tied to the plan.

Account and data

How do I export my data?

In your profile use “Export my data”: you get a JSON file with all your plans, workouts, records and requests.

How do I delete my account?

In your profile use “Delete account”. You confirm it separately and it cannot be undone.

Plans and workouts

How do I create a training plan?

On the runner dashboard tap “Create a plan” and fill in the name, the dates and the workouts. A coach can create a plan for a runner from that runner's card.

What is the template library?

A coach can save a plan as a template and later apply it to any runner with a new start date — the workout dates are recalculated automatically.

I ran without a plan — where do I log it?

Add the run manually with “+” on the calendar, or sync Strava — activities without a matching workout go into your activity log automatically.

Coach

How do I find a coach and send a request?

On the runner dashboard open “Find a coach”, pick one and send a request — the coach will see it on their dashboard.

Who can see my workouts?

Only a coach you have given consent to. In your profile, “Access to my data” shows who can see your data and lets you pause or reopen access without ending your work with the coach.

How do I assign one workout to several runners at once?

On the coach dashboard use “Assign a workout to a group”: pick the runners, set the workout and, if needed, adjust the details for each runner separately.

Club

How do I join a club?

Open the club under “Clubs” and tap “Join”. Depending on the club's settings you either join right away, wait for the owner's approval, or need an invite code.

Races

How do I save a race to favourites?

Tap the star on the race card — favourite races go into their own list and you get a notification if something changes (date, price, status).

What is the pre-race checklist?

On the card of a race you have a goal for, a checklist appears (registration, documents, gear, nutrition, logistics) along with a reminder about tapering before the race.

Contact us

Email: hello@jezkiik.run

From the app: “Profile” → “Support” — your ticket history is there too.